Assign dialog box

See also: Change Status dialog box, Category Codes dialog box

Assign dialog box enables you to assign a work item to self, specific person, queue or prior owner and also change the status of the work item.

Assign to me

Check Assign to me check box so that the User will be the Owner

Assign to a specific person

Check Assign to a specific person check box so that the User can select a owner for the employee site.

Steps:

1. Click Search button. Lookup Resource dialog box appears.

2. Select appropriate person.

3. click Select and Close.

Assign to a Queue

Check Assign to a Queue check box to assign to a Queue.

Steps:

1. Click Search button. Lookup Queue dialog box appears.

2. Select appropriate queue.

3. Click Select and Close.

Assign to Prior Owner

Check Assign to Prior Owner check box to assign back to the user who was the owner.

New Status

Click New Status drop down menu to set the status.