See also: Service Contract Information, Schedule, Line Items, Purchase Orders, Adjustments, Billing Settings
Manual Adjustment enables you to add manual charges to the invoice and apply discounts and surcharges for the entire invoice for specific items.
Steps:
On the Service Workspace accordion, in the Administration expander, click Service Contracts.
From the grid, select the contract in which you want to enable manual adjustment.
On the Contract docked split container, select the schedule in which you want to enable manual adjustment.
In the workspace, click Adjustments tab.
In the grid, identify appropriate record and check Manual Adjustment check box.
On the ribbon bar, in the Actions group, click Save.
OR
In the grid, select the record in which you want to enable manual adjustment.
On the ribbon bar, in the Adjustments group, click Open Adjustment button. Edit Adjustments dialog box appears.
Check Manual Adjustment check box.
Click Save and Close.