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General tab displays general information about the site which is involved in the Service Contract Program.
To uniquely identify the site, you can manually give a code that is either numerical value or alphabetical value or alphanumeric value. If you do not specify Site ID manually, the application automatically creates one.
Name given to the site during site creation.
Reference ID of the site.
Date from which the services for the site are effective
Primary nature of work at site
Specialization of work at the site
Contact phone number for the site.
Contact Fax details of the site.
Business hours of the site during which the business is conducted.
List of holidays provided by the business organization at the site.
Website address of the business organization that supports services for the site.
Category code for the site that enables you to identify if the created site is for customer, vendor or internal use
To identify the status of the site - if it is active or inactive.
The name of the employee account from which the site is created.
The type of the site can be either customer, vendor or internal site.
Customer or vendor sites can be set as child sites for any one of the available customer or vendor sites.
The parent site for internal sites depend on which hierarchy level of the Business Organization structure the created site belongs to.
If Inventory check box is checked, it indicates that the site acts as a warehouse
The level of the created site from the Business Organization Hierarchy structure.
Company that supports services for the site
Name of the Business Unit
Region of the company that supports services for the site
District of the company that supports services for the site
Office of the site
The level of organization in the hierarchy structure that is responsible for providing services to the site.
Address of the Support Office
Zone details of the Support Office. Zones represent sub-territories within internal sites. Zones are meant only for internal sites.
For Internal Site: Name of the Organization that offers application for your business.
For Customer Site: Name of the Organization to which the Support Office belongs to.
The main Head Office of the Business Organization that is considered as the foremost parent site among all the levels in the Business Organization Hierarchy structure.
Refers to the region of the supporting office.
Refers to the district of the supporting office.