See also: Invoice General, Invoices
Summary tab displays sum of individual records for every module included in the invoice, along with details like billable and non-billable amounts, adjustments, net total, tax, and total.
Module
Labor - All the actual and manual time logs related to the case
Expenses - All the actual and manual expense logs related to the case
Parts - All the actual and part logs related to the case
Event Charges - A customer or administrative action recorded in the database for which you bill the customer
Contract Items - Various items included in a support program
Shipping and Handling - Charges related to shipping and handling of the products that are a part of case resolution
Billable Amount
The sum of all the billable records included in invoice
Non-Billable Amount
The sum of all the non-billable records included in invoice
Adjustments
Fixed or certain percent of amount over total invoice amount that can be reduced or added over total invoice amount for adjustments
Net Total
Total amount that is exclusive of tax
Tax
Tax amount that needs to be added to the Net Total
Total
Total = Net Total + Tax
Cost
Cost Price to the company for resolving the case
Profit
Profit = Net Total - Cost