image929.gifActions-Scenarios

See also: Settings: Dispatch Settings, Dispatch Scenario dialog box

Dispatch Advisor provides dispatch scenarios that you define that help the customer support representatives quickly and easily determine the rules the GoServicePro Scheduler Engine uses when searching for the best field engineers.  You prioritize the importance of the criteria based on company-specific business rules.

image542.gifOpen Scenario

image543.gifAdd Scenario

image544.gifDelete Scenario