Add Service Level

See also: Settings: Billing Settings, Service Level dialog box, Actions-Service Levels

Add Service Level button enables you to create a new Service Level in the Business Unit.

Steps:

1. On the Service Workspace accordion, in the Administration expander, click Settings.

2. Open appropriate Business Unit in which you want to create a new Service Level.

3. On the Settings docked split container, in the Billing Settings node, click Service Offerings.

4. In the workspace, click Service Levels tab.

5. On the ribbon bar, in the Actions group, click Add Service Level button. Service Level dialog box appears.

6. Enter appropriate details in all the fields.

7. Click Save and Close.