Add Queue

See also: Select Default Queue, Actions-Queues

Add Queue button enables you to add an employee to a queue.

Steps:

1. On the Service Workspace accordion, in the Administration expander, select Employees.

2. Open appropriate employee record, whom you want to add to a queue.

3. On the docked split container, in the Details node, click Queues.

4. On the ribbon bar, in the Actions group, click Add Queue button. Lookup Queue dialog box appears.

5. Select appropriate Queue and click Save and Close.