image299.jpgStatus Codes

See also: General Settings, Queues, Configuration Items

Status codes represent various states of an item in GoServicePro.  Most items have an open and closed condition with statuses related to each condition.  Statuses are typically created to define specific points in your service management process.

Status Codes tab enables you to set status codes for various items to identify their status in the application.

Definitions
Common Tasks

image1076.gifStatus Codes ribbon group

image1076.gifAdd Status Code dialog box

Related Topics

Settings: General Settings