Open Queue dialog box

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Open Queue dialog box enables you to create new edit existing queue. You can assign or remove users from the queue.

image5.jpg Note: A Queue must have at least one supervisor.

 

 

 

To assign users to the queue

Steps:

  1. On the Open Queue dialog box, in the Available Users grid, select the user to whom you want to assign the queue.

  2. Click image513.gif to move the user to the Selected Users list.

  3. Repeat the above steps for every user whom you want to assign the queue.

  4. Check Supervisor check box for the users whom you want to act as supervisors.

  5. Click Save and Close.

 

To remove users from the queue

Steps:

  1. On the Open Queue dialog box, in the Selected Users grid, select the user whom you want to remove from the queue.

  2. Click image515.gif to move the user to the Available Users list.

  3. Repeat the above steps for every user whom you want to remove from the queue.

  4. Click Save and Close.

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