Service Offerings

See also: Settings:Billing Settings, Service Items, Service Levels, Price Books, Service Offerings ribbon group, Service Offering dialog box

Service Offerings determine the type of service you are going to provide to your customers.

You can define offerings to include items such as onsite and repair time commitments, pre-negotiated rates for travel and work time, rules for billability of parts and consumables, event charges, as well as fixed fee services. These items can vary by service offering and can be changed mid stream as you learn about work to be performed.