Add Article
Add ArticleSee also: Articles, Actions-Articles, Attachments-Ribbon
Add Article enables you to add a new article. By default, any article that you create is considered as "Active Revision".
Steps:
On the Service Workspace accordion,
in the 
Administration expander, click 
Articles.
On the tool bar, click 
New
Icon button.
OR open any article and on the ribbon bar,
in the Actions group, click 
Add
Article button.
In the workspace, under 
General
tab, enter appropriate details in all the fields.
In the 
Article
tab, enter revision information in the Revision
field.
Type and create content in the article.
On the ribbon bar, in the Actions
group, click 
Save.
Delete Article