image540.gifAdd Slack Setting

See also: Settings: Dispatch Settings, Dispatch Slack Settings dialog box, Actions-Slack Settings

Add Slack Setting button enables you to create a new Slack Setting in the Business Unit.

Steps:
  1. On the Service Workspace accordion, in the image1810.gifAdministration expander, click image1868.gifSettings.

  2. Open appropriate Business Unit in which you want to create a new Slack Setting.

  3. On the image1868.gifSettings docked split container, in the Dispatch Settings node, click image1872.gifDispatch Settings.

  4. On the ribbon bar, in the Actions group, click image546.gifAdd Slack Setting button.

  5. In the image1875.gifDispatch Slack Settings dialog box, enter appropriate details in all the fields.

  6. Click Save and Close.