Actions-Slack Settings

See also: Settings: Dispatch Settings, Dispatch Slack Settings dialog box

Slack Settings set default values during the creation of work orders.  Slack settings are chosen based on the Case Category 1, Case Category 2, Priority, and Severity of the case you are creating the work order for.  These settings default the properties of work orders such as color, template, and service offering.  Your GoServicePro account manager has created a default slack setting for your company.  You may add as many slack settings as required to have the desired variation in work orders.

Open Slack Setting

Add Slack Setting

Delete Slack Setting