Cancel

See also: Dispatch ribbon group, Actions-Work Orders,  Work Orders

Cancel button enables you to cancel a work order that is not yet scheduled to any technician. You can cancel work orders that are just created or assigned to any queue, but not assigned to any Field Engineer.

Steps:

1. Open appropriate Work Order that you want to cancel.

2. On the ribbon bar, in the Actions/ Work Order group, click Cancel button. Cancel WorkOrder dialog box appears.

3. Enter appropriate information in all the fields.

4. Click Save and Close.

Definitions