See also: Cancel Work Order, Work Orders
Cancel WorkOrder dialog box enables you to cancel a specific work order that is not assigned to any technician.
Steps:
On the Cancel WorkOrder dialog box, click Resolution Code drop down menu.
Select appropriate code that caused to close the work order.
On the Cancel WorkOrder dialog box, click Status drop down menu.
Select appropriate status to describes the present status of the work order.
Enter appropriate details that describe about closing the present work order.