To update, on the ribbon bar, in the SLA group, click Fulfill Repair button.
When a work order is created and assigned, Fulfill
Repair button is 
, indicating that there
is still time available in order to complete the repair work at site.
When a technician does not update Fulfill
Repair button, the button changes from to
,
indicating that the time specified to repair the work over, but is
not yet updated.
When a technician repairs the work within the specified time,
and updates Fulfill Repair button, the
button changes from to 
When a technician does not repair the work within the specified
time, and updates Fulfill Repair button,
the button which already changed to because
of not repairing the work on time, now changes to 