Open a Case from Quick Access Tool bar

See also: Open a Case, Working with a Case, Close a Case, Reopen a Case

Steps:

1. On the Quick Access Tool bar (appears on the left hand side of 'Title bar' of the application), click Open Object button.

2. On the Open Object dialog box, from the Object drop down, select Case.

3. In the ID field, enter the ID of the Case that you want to open. The Case opens.