Open Case from Default Tool bar

See also: Open a Case, Working with a Case, Close a Case, Reopen a Case

Steps:

1. In the workspace, select the identify and select the Case that you want to open. You can even filter the search results using search tools on the tool bar.

2. On the Default Tool bar, click Open Object button. The Case opens.

OR

In the grid, you can click Case ID hyperlink of appropriate record and the Case opens.

OR

In the grid, you can double-click the record of appropriate case and the Case opens.