See also: Service Contracts, Service Contract Information, Details, Alert
Contract refers to an agreement between an Organization and Client that, within specific period, the company has to provide services to the client under certain terms and conditions.
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When a Contract Administrator adds line items to a contract, they can also add support program options. As long as the line item part has been priced in the Support Program, then the support program option will be available for inclusion on the contract for that particular part.