image307.gifNew Case

See also: Cases, Actions-Cases, Detailed Procedure to Create New Case

New Case button enables you to create a new case.

Steps:

  1. Open any case to view the case-ribbon. On the ribbon bar, in the Actions group, click image1839.gifNew Case button.

OR On the default tool bar, click image308.gifnew icon button

  1. New Case dialog box appears.

  2. Enter appropriate information in all the fields.

  3. Click Save and Close.

To know detailed step by step procedure of creating a new case, you may also refer to Create New Case