image1348.gifParts

See also: Logging ribbon group, Install, Remove, Exchange, Order Parts (FE), Order Parts (CSR)

After you've completed work on a customer site, you can record how you used product parts at a customer site and use this information to update the GoServicePro database.   For example, if you used a part from your truck inventory, you'll want to indicate the part was consumed out of your truck inventory.

 Depending on the part used, there are different actions available used for recording this activity.

  1. Log Part Used Type: image1351.gifInstall

  2. Log Part Used Type: image1352.gifRemove

  3. Log Part Used Type: image1353.gifExchange

  4. Log Part Used Type: image1350.gifOrder Parts (FE) launches Order Parts dialog box to order a part.

  5. Log Part Used Type: image1349.gifOrder Parts (CSR) launches Part Movement dialog box to order a part.

image1337.gifApart from image1351.gifInstall, image1352.gifRemove and image1353.gifExchange options, the image1365.gifParts menu displays:

  1. image1350.gifOrder Parts (FE), if the login user is a Field Engineer.

  2. Both image1350.gifOrder Parts (FE) and image1350.gifOrder Parts (CSR), if the login user is an Administrator.