Create New Flag

See also: Default, Edit Flag of an Assignment, Edit Existing Flag, Delete Existing Flag, Edit Flag dialog box

1. On the Service Workspace accordion, in the My Work expander, click My Inbox.

2. Open any record.

3. In the workspace, beside Owner/Queue field, click flag drop down.

4. Select Edit Flag. Edit Flag dialog box appears.

5. In the dialog box, click New button.

6. From the Color drop down, select appropriate color.

7. In the Name field, enter Name.

8. Click Save and Close.

Field Definitions