Default

See also: Edit Flag of an Assignment, Edit Existing Flag, Create New Flag, Delete Existing Flag, Edit Flag dialog box

• My Work expander enables to view the details, work, schedules, and billing details of the logged in user. From here, you can access Dispatch Board, where you can assign users with cases and work orders.

• My Organization allows you to view the Business Organization Hierarchy Structure.

• My Information enables you to view all your personal information, attachments, activities, skills, certifications, preferences, timesheet, assigned part orders, tasks and work orders.

• My Inbox displays list of all the assignments that belong to the logged in user.

• My Queues display the list of all the queues and the associated items that are created for the user.

Default tab displays work items that the user owns.

Steps:

1. On the Service Workspace accordion, in the My Work expander, click My Inbox.

2. In the My Inbox node, click Default. The workspace displays list of all the assignments that are assigned to the Default flag.