image382.gif Delete Existing Flag

See also: Default, Edit Flag of an Assignment, Edit Existing Flag, Create New Flag, Edit Flag dialog box

  1. On the Service Workspace accordion, in the image1952.gifMy Work expander, click image1952.gifMy Inbox.

  2. Open any record.

  3. In the workspace, beside Owner/Queue field, click image380.gif flag drop down.

  4. Select Edit Flag. Edit Flag dialog box appears.

  5. From the Flags drop down, select the flag that you want to delete.

  6. Click image1139.gifDelete.

image5.jpg Note:

    1. You cannot delete Default Flag.

    2. You can delete only flags that are free from all the assignments.