image182.jpg General

See also:  Work Orders, Information, Details, Driving Directions, Notes and Articles

Work Orders schedule, track and record activities related to resolving a customer's service request.

The General tab enables you to view general information about a work order.

In this Topic: Hide

In General tab, the information is displayed in two sections:  Overview and Assignment Information.

Overview refers to general work order details and Assignment Information refers to work order assignment details.

Workflow of a Work Order:
  1. image1008.gif Create a Work Order

  2. image1684.gif Open a Work Order

  3. image1687.gif Working with Work Order

  4. image1688.gif Close a Work Order

  5. image1689.gif Reopen a Work Order

Overview
Assignment Information