image1686.gifWorking With Work Order

See also:  Work Orders, Open a Work Order, Work Order-General

A work order is always a part of the case, and you can do various activities on it whenever required.

  1. Create a Work Order

  2. Dispatch a Work Order

  3. Unschedule a Work Order

  4. Cancel a Work Order

  5. Open/ Add or Delete an Attachment

  6. Logging

  7. Change Ownership

  8. Create Part Orders and Add/Remove Line Items

  9. Install/ Remove/ Exchange Site Assets

  10. Part Movement Logistics

  11. Create Tasks

  12. Add/ Remove Spare Parts

  13. Service Level Agreement (SLA)